Digital Delivery Policy
Last updated: August 18, 2026
Cardinly sells digital products including editable invitations, Canva templates, printable invitations, welcome signs, and other digital party designs.
Unless clearly stated otherwise on a product page, no physical item will be shipped.
Digital Delivery
Products are delivered electronically.
Depending on the product purchased, delivery may include:
- A downloadable PDF file
- A Canva template access link
- A downloadable PNG, JPG, PDF, or other digital file
- Instructions for accessing or editing a purchased template
- A personalized digital file sent electronically
Instant Download Products
For products marked as instant download, access is generally provided after payment has been successfully completed.
Customers may receive access through the order confirmation page, customer account, download page, email, or another delivery method described on the product page.
Editable Canva Templates
Some Cardinly products are delivered through Canva.
After purchase, customers may receive a PDF or digital file containing a link to access the editable Canva template.
Customers may need to create or sign in to a Canva account before editing the template.
Personalized Orders
Some products may include personalization or editing by Cardinly.
For these orders, delivery is not instant.
The estimated delivery time, if applicable, will be stated on the product page or communicated to the customer.
Customers are responsible for providing complete and accurate personalization details.
Email Delivery
Customers are responsible for entering a valid email address during checkout.
If you do not receive an expected order email, please check your spam or junk folder before contacting Cardinly.
No Physical Shipping
Unless specifically stated otherwise on the product page, all Cardinly products are digital.
No physical invitation, sign, card, or other printed product will be shipped to the customer.
Shipping charges do not apply to digital-only products.
Download and Access Issues
If you are unable to access your purchased product, please contact:
Please include your name, order number, and the email address used for the purchase.
Cardinly will make reasonable efforts to help resolve access or delivery problems.
Third-Party Platforms
Some digital products may rely on third-party platforms such as Canva.
Temporary outages, service changes, or technical issues affecting third-party platforms may be outside Cardinly’s control.
Cardinly will make reasonable efforts to assist customers when possible.
Contact
For questions regarding delivery or access to your digital order:
Cardinly
Email: contact@cardinly.com
Location: Martil, Tetouan, Morocco
Website: cardinly.com